CC has been referred to as “operationalized emotional intelligence.” In this short video Daniel Goleman explains the importance of EQ
Conversational Capacity
by Craig Weber
Conversational Capacity isn't just another aspect of effective teamwork—it defines it. A team that cannot talk about its most pressing issues isn't really a team at all. It's just a group of people that can't work together effectively when it counts.
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What people are saying:
"“Every business school in the world should assign Conversational Capacity as required reading."
“Craig Weber has a gift for connecting what it means to build healthy relationships with the nuts and bolts of running an organization."
"Practical, effective, proven communication tools to get to the heart of issues and build team resilience."